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Walmart.com is a lot like yTheir neighborhood Wal-Mart
store. Featuring a great selection of high-quality merchandise,
friendly service and, of cTheirse, Every Day Low Prices. They have
another goal, as well: they're striving to bring you the best shopping
experience on the Internet.
Their office is located near California's Silicon
Valley, but Their heart and spirit are still in Bentonville, Ark., the
corporate home of Wal-Mart Stores, Inc., and the town where Sam Walton
opened Walton's Five and Dime in 1950. From humble beginnings in
northwestern Arkansas, Wal-Mart has grown to become a familiar
household name all over the world. Read the Wal-Mart story.
At the heart of Wal-Mart's growth is the unique
culture that "Mr. Sam" built. His business philosophy was
based on the simple idea of making the customer No. 1. He believed
that by serving the customer's needs first, his business would also
serve its associates, shareholders, communities and other
stakeholders. Their goal at Walmart is to bring Mr. Sam's culture and
philosophy from Wal-Mart stores to the Internet.
They want
you to be completely satisfied with every purchase you make at
Walmart
The secret to our success isn't such a secret The "10-Foot
Attitude"
Sam Walton had a way with people. He had a charm and a charisma
that made people feel welcome and important.
Sam's people skills can still be felt today through
Wal-Mart's associates. When Sam visited his stores, he asked the
associates to make a pledge: "I want you to promise that whenever
you come within 10 feet of a customer, you will look him in the eye,
greet him and ask if you can help him."
This pledge is what we now call our "10-foot
attitude." Sam learned the power of this attitude in college
while campaigning for class president. "I learned that one of the
secrets to leadership was the simplest thing of all: Speak to people
coming down the sidewalk before they speak to you.... I would always
look ahead and speak to the person coming toward me."
Sam not only won that election, but he also became a
leader in other campus organizations and carried his leadership and
friendly smile wherever he went.
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